Stolen phone

[Rebecca]

Ciao @Yasibani, 
Hi, you must first block the number and report its loss to the competent authorities. Subsequently, you can go to one of our sales points to request a duplicate. We remain available.

[Yasibani]

I lost my phone last night and I want to ask for a new sim card with the same number but I don't know how and where should I request in ho app.