change physical sim to esim

[Josephine]

Hi @AlirezaAz, what format do you have the tax code in? If it is paper you cannot proceed. I remain at your disposal. Have a good evening.

[AlirezaAz]

I don’t have Sanitaria card, but I have codice fiscale, and Identita card. How can I activate my esim?

[Sirya]

Hi @Elhammilan ,  regarding your request, you can find all the details on this page: https://supporto.ho-mobile.it/t5/Soluzioni-per-passare-a-ho/eSIM/ta-p/412248 If you have any doubts or requests, I am always ready to listen to you. 

[gae974]

Go to the app from the horizontal lines (top right), phone number, Manage my profile, Request eSIM. The service costs €9.99 one-off with withdrawal from remaining credit.

[Elhammilan]

I activated a new physical ho sim but i want to change it to an esim. how it is possible?