Change offer

[gae974]

Hi,
the data package for abroad cannot be renewed separately. If you don't want to browse on a pay-as-you-go basis, you can restart or wait for your offer to be renewed.
Greetings.

[bryy]

Hi can you help me top up for data roaming?

[Sara00]

@Benneh It isn't possible.

[Benneh]

I want to change my offer from the 8.99 per month to 5.99 a month.

[Sirya1]

Hello @Benneh,  we inform you that for those who switch from KEna Mobile the offer includes 70 gigabytes, unlimited minutes and SMS for only € 8.99 per month.  For more info, take a look at this link: https://www.ho-mobile.it/offer-2-btl8-99.html! Therefore everything is correct. I am available.

[Benneh]

I still do not understand the mail sent to me, does that mean I can’t change the offer ever? Or I can change after using this month?? Because in my region now, I can’t even step out to top up and I need to use the data too
And I asked the agent to subscribe to the 6 euros for me but I recently realized he subscribed to the 8 euros offer

[Alchimia]

Click on the name of the foreman and then click on "Send a message" again at the top.

[Alchimia]

You must send the message to the foreman privately, and avoid continuing to publish your personal data here, on a public forum visible to anyone.

[Benneh]

I have also responded as such to the message or should I send the details again
My telephone number is 3500369054
My surname is Quarcoo
My name is Benedicta
My codice fiscale is QRCBDC96T59Z318B

[Benneh]

My telephone number is 3500369054
My surname is Quarcoo
My name is Benedicta
My codice fiscale is QRCBDC96T59Z318B
I want to change the offer from the 8 euros offer to the 6 euros offer.
My email is nasak.bq@gmail.com
Thank you
Hope to receive a feedback today