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For which period is my contract?

ho.risolto Vai alla soluzione
Rene.titulaer
Grande
Grande
I'm a tourist and I need ho only for this month. I want to be sure that I'm not charged for next month. Can I stop the contract each month.

Please answer me in English 😊

Thanks,
René
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1 Soluzione

Soluzioni accettate
lele992
Numero Uno
Numero Uno

just don't load the sim card next month
then when you need it next time
remember to top up the sim within 12 months
so as not to miss the monthly subscription 😏🧐🙌🏻

Visualizza soluzione nel messaggio originale

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2 RISPOSTE 2
lele992
Numero Uno
Numero Uno

just don't load the sim card next month
then when you need it next time
remember to top up the sim within 12 months
so as not to miss the monthly subscription 😏🧐🙌🏻

Visualizza soluzione nel messaggio originale

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Sirya1
Capo ho.fficina
Capo ho.fficina

Hi @Rene.titulaer, we inform you that at the time of renewal we will still deduct the cost of the offer from your residual credit, which will therefore go negative, but we will not deduct other renewals. The month of validity of your offer begins when the remaining credit becomes positive, so you don't waste a day. We also remind you that the SIM I have. it is valid for 12 months from the last top-up. Starting from the eleventh month you will only be able to receive calls. To update the expiration date of your SIM you just need to top up. We remain at your disposal for any further clarification.

 

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