Can’t renew internet service

[Josephine]

Hello @Marta75 , the Riparti is not available on the 200 Giga offer, the promotion cannot be modified as the conditions relating to the offer signed at the time of purchase apply. Any offers dedicated to you can be viewed directly from the APP My Offer > Change offer. If you need more gigabytes and you don't have personal offers, you can consider activating a second number. We remain available. Good evening.

[Marta75]

I have 200gb 9.99
Can’t renew internet or change offer??
How can i fix the data?