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Internet is too slow

Darjan
Grande
Grande
Internet is terrible in couple of days, today not reachable in Torino area. Can this be solved or to change operator?
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2 RISPOSTE 2
Darjan
Grande
Grande
Summary after 7 hours of waiting:
No one answer,
Zero assistance,
No one answered on contact center,
Internet is not present...
Zero!!!
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Sirya
Capo ho.fficina
Capo ho.fficina

Hi @Darjan, I'm here to help you and I invite you to follow this procedure: move the network to 2g (3g if Iphone), restart the device and when you turn it back on, move the signal back to 4g. Have you tried to test the functioning of your SIM ho. in another device? If you need support send me your request privately, indicating the number, name and surname of the holder. I will provide you with support asap. Good day!

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