Data renewal

[Farzadmehraz]

Hello there, yesterday was the deadline for renewing my data traffic and I had charged my account many days ago. The app took my money today but, it did not renew my data. I only have 1 gig from previous month. I appreciate it if you consider and let me know about the reason.

[Angelyca]

Hello @Farzadmehraz, send me your request in private, indicating the number, name and surname of the holder. I will support you asap.