Hello @Kouadio_78,
find the PUK code on the ho. app, on the personal area of the site, or by calling 800 688 788.
From the APP I have. this is the path to follow:
- dashes at the top right,
- Your number
- I manage my profile
- Your number.
For more information view the following link: https://supporto.ho-mobile.it/t5/Soluzioni-per-usare-la-SIM/Codici-PIN-e-PUK/ta-p/13
Have a good evening.