Issues with credit (PLEASE SPEAK ENGLISH)

[Sirya]

Hi @Amolsutar, I sent you a private message. It will be my care to reply to you as soon as possible. Have a good evening.

[Amolsutar]

Hii my problem is recharge I was pay recharge before 3 days ago.then recharge was be successfully.and cut the mony of credit card but now not open .can u tell me what is problem ho card.
I was pay 15 ero recharge.please response me.

[Josephine11]

Hi @LBENEGAS, I contacted you in private. I am at your disposal to check together. See you soon!

[LBENEGAS]

Hi, i signed up for 8,99 euro plan on jan 17th, 2020. Last feb 17th, i "charged" 10 euros of credit, and 15 days later, it is almost done. Can you tell me why my 8,99 euro plan did not get renovated with those 10 euros i deposited?