Problem regarding renewing subscription plan

[Benedetta]

Hi @iamirnaderi, I sent you a private message. As soon as I have the required data, I will provide you with support. Thank you and have a good evening.

[iamirnaderi]

Hi
After getting a notification regarding raning out of internet package ,I have renewed my plan and bought 8,99 plan but unfortunately my plan didn't change and my internet usage capacity is still what it was before buying mentioned new plan what can i do with it ?