Recharhing the sim card

[Andress1]

Hi @Noo, I wrote to you privately about your problem. I am waiting for the requested data. Good day.

[Noo]

Dear service,
I did recharge my sim today in urgent I did sim recharge which I have ported last month is that amount will refund or it automatically replace with my new ported number,

Or that money will refund me?

[Andress1]

Hi @Navid.M, does the reported problem persist? If you need my support, I have written to you privately about your issue.
I am waiting for the requested data.
Good day.

[Navid.M]

Hello. I tried several attempts to recharge my sim but that did not work (either from the app or PC). I would like to know what is the problem as I really need my sim card to be reactivated again and I could not succeed contacting your customer service to speak about my issue. Please either solve the issue or call me as soon as possuble.