Recharhing the sim card

[Navid.M]

Hello. I tried several attempts to recharge my sim but that did not work (either from the app or PC). I would like to know what is the problem as I really need my sim card to be reactivated again and I could not succeed contacting your customer service to speak about my issue. Please either solve the issue or call me as soon as possuble.

[Andress]

Hi @Navid.M, does the reported problem persist? If you need my support, I have written to you privately about your issue.
I am waiting for the requested data.
Good day.