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Recharhing the sim card

Grande
Grande
Hello. I tried several attempts to recharge my sim but that did not work (either from the app or PC). I would like to know what is the problem as I really need my sim card to be reactivated again and I could not succeed contacting your customer service to speak about my issue. Please either solve the issue or call me as soon as possuble.
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Capo ho.fficina
Capo ho.fficina

Hi @Navid.M, does the reported problem persist? If you need my support, I have written to you privately about your issue.
I am waiting for the requested data.
Good day.

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