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SIM not verified (after couple of days)

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Benedetta
Capo ho.fficina
Capo ho.fficina

Hello @Hoven, I contacted you privately. I am at your disposal to check together. See you soon!

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Hoven
Benvenuto
Benvenuto
Hi. Sorry, I don't speak Italian, but we bought ho-SIMs with my husband. The activitation of my SIM and internet went perfectly fine, but my husbands SIM still says that verification after video identitation can take 24 hours. It has taken a couple days already. It's hard to call to the service number because we don't speak the language. I hope you can help this way.
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