Hotspot connection problem

[Josephine]

Ciao @Z4hr4, la criticità segnalata persiste? Nei seguenti link puoi trovare la configurzione del dispostivo per connessione da Smartphone e per connessione hotspot. Le configurazioni da effettuare sono due: https://supporto.ho-mobile.it/t5/Soluzioni-per-configurare/Configuro-il-mio-Smartphone/ta-p/112   https://supporto.ho-mobile.it/t5/Soluzioni-per-configurare/Configuro-l-hot-spot/ta-p/164 Resto a disposizione. Buona giornata

[Z4hr4]

I use ho. Sim for more than a month and I had no problem with either internet connection or hotspot. But today the hotspot has suddenly stopped working, despite I have not changed my location or my devices.
I even tried to set APN following the guidelines on the website; not only it didn't fix the hotspot problem, but also I lost internet connection completely.
I am using smartphone (android) to share internet with my pc (windows).
Any suggestions to solve the problem?