I can't use internet

[Josephine]

Hello @Amolsutar, can you provide us with your details, your telephone number and on what date did you top up in order to carry out a check? We remain available. Good day.

[Amolsutar]

I was pay money for recharge then recharge problem but my money was gone.now no recharge why

[Sylvie11]

Ciao @Punch, has the problem you reported been resolved or persists? If you need my assistance you can send me your data via a private message to proceed with a timely verification. I am available. Good day.

[Punch]

Why after I changed my old company to ho and I still can't use internet and I can't talk with one person on this company tell me what to do