Billed for EU calls

[Rebecca]

Yes, exactly @Keins 

[gae974]

Yes. But then you didn't call the German number from Italy?

[Keins]

It says in the app that calls within EU are the same as calls in Italy?

[gae974]

Because if you call a German number from Italy, the call is paid according to the following costs:

Germany

When you are in Italy, call or send SMS to this country with these rates.

Calls

Carry out

€0.232/min

SMS

Sent

€0.07/SMS

Rates updated on 12/21/2023 and valid until 12/31/2024.

[Keins]

004973150061584

[Keins]

According to my contact's terms, calls to normal EU numbers are free. Why was I charged for calling a landline (office, no special number) in Germany?