No internet

[Sirya]

Hi @1sweety , I'm sorry for the inconvenience but I inform you that there are no reported disruptions and that it could simply be a temporary congestion. Try following this procedure: deactivate Wifi, enter your device settings and move the network from 4G to 2G (3G if it is an iPhone), wait for E to appear and turn off the device for a few minutes. Turn it back on, wait for the E to reappear and switch the network back to 4G. The switch and turning off (not restarting) the smartphone lead to the acquisition of a new priority on the cell and a consequent improvement in the quality of the network. I am available.

[1sweety]

My internet is not working full day why?????

[Flavia]

Hi @NataliaPrg , I contacted you privately. I am at your disposal to check together. See you soon!

 

[NataliaPrg]

Hello. Pls provide an information about mobile internet connection. It works only few times a day for a few minutes. It's impossible. Pls help. Thank you in advance.

[Sylvie]

Ciao @Stella12, ti ho inviato un messaggio privato. Sarà mia cura darti riscontro al più presto. Buona giornata.
 

[Stella12]

Non ho internet da giorni. Quando il tempo è brutto non funziona mai da diversi mesi ormai. Solo quando esco da casa funziona. Ma a me serve se ho un bisogno urgente o no. E non posso navigare o inviare messaggi.