I sent you a private message.
To reply to me privately, log in to the Community, click on your name and tap on Ho. Officina Profile, you will find a packet indicating private messages.
Do not reply to the mail (no reply) as it is a notification that simply informs you that you have received a private mail message.
As soon as I have the required data, I will provide you with support. Thanks and enjoy the rest of the day.