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Cancel Account and request a refund

Silverdesigns
Grande
Grande
I am an American with Ho-mobile in my Italian home. I need to cancel my service and request a refund of the funds in my reserve credit account. Can anyone help me with how to do this with the language challenges?
Thank you.
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11 RISPOSTE 11
Flavia
Capo ho.fficina
Capo ho.fficina

 Hi @Silverdesigns, I contacted you privately. I am at your disposal to check together. Soon!

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Bazzy
Grande
Grande
I have the same issue. I would like to cancel my account.
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Deborah
Capo ho.fficina
Capo ho.fficina

Hi @Bazzy, I contacted you privately. I am at your disposal to check together. Soon!

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Bazzy
Grande
Grande

Hi Please cancel my account codice fisicale MXXXXXXXX I am still being charged.

Barry MXXXXXX

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Josephine
Capo ho.fficina
Capo ho.fficina

Hi Bazzy, I've reached out to you privately. I am at your disposal to check together. See you soon!
 

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Bazzy
Grande
Grande

I am unable to reply to you as I get access denied when I click on any of the links in your mail. This is the only way to communicate. The number to deactivate is 379 2465855 Thank you

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Sylvie
Capo ho.fficina
Capo ho.fficina

Ciao Bazzy, in this link you will find information regarding your request: https://supporto.ho-mobile.it/t5/Soluzioni-ai-problemi/Disattivat-SIM-e-restituzione-del-credito/ta-... Resto available. Good evening.

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I need help cancelling my plan. I have 2 sim cards i wish to cancel.
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Josephine
Capo ho.fficina
Capo ho.fficina

Hi @EnricoAragnetti , I contacted you privately. I'm at your disposal, see you soon!
 

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