Cancel Account and request a refund

[Bazzy]

Please please please cancel and stop taking money from my account. I keep requesting cancellation every month.

[Cinthya]

Hi @Bazzy, you can deactivate the auto-top-up by accessing the "Ricarica" section in the APP and then "Autoricarica" and from there you deactivate it and the amount for the monthly renewal of your promotion will no longer be taken. I am available. Good evening.