Cancel Account and request a refund

[Cinthya]

Hi @Bazzy, you can deactivate the auto-top-up by accessing the "Ricarica" section in the APP and then "Autoricarica" and from there you deactivate it and the amount for the monthly renewal of your promotion will no longer be taken. I am available. Good evening.

[Bazzy]

Please please please cancel and stop taking money from my account. I keep requesting cancellation every month.

[Josephine]

Hi @EnricoAragnetti , I contacted you privately. I'm at your disposal, see you soon!
 

[EnricoAragnetti]

I need help cancelling my plan. I have 2 sim cards i wish to cancel.

[Sylvie]

Ciao Bazzy, in this link you will find information regarding your request: https://supporto.ho-mobile.it/t5/Soluzioni-ai-problemi/Disattivat-SIM-e-restituzione-del-credito/ta-... Resto available. Good evening.

[Bazzy]

I am unable to reply to you as I get access denied when I click on any of the links in your mail. This is the only way to communicate. The number to deactivate is 379 2465855 Thank you

[Josephine]

Hi Bazzy, I've reached out to you privately. I am at your disposal to check together. See you soon!
 

[Bazzy]

Hi Please cancel my account codice fisicale MXXXXXXXX I am still being charged.

Barry MXXXXXX

[Deborah]

Hi @Bazzy, I contacted you privately. I am at your disposal to check together. Soon!

[Bazzy]

I have the same issue. I would like to cancel my account.