Hi @ h1, please move the network from 4G to 2G (3G if it's an IPhone), turn it off, turn it back on and bring the network back to 4G. We remain available. Good day.
Hello @Rajinder, verify that the configuration parameters are correct as described in the link: https://supporto.ho-mobile.it/t5/Soluzioni-per-configurare/Configuro-internet-sul-mio-smartphone/ta-..., if you need further support I have sent you a private message. Good evening!