Ciao @Cl, has the problem you reported been resolved or persists? Check through this link if the connection parameters are correct: https://supporto.ho-mobile.it/t5/Soluzioni-per-configurare/Condivido-i-dati-del-mio-smartphone-con-a.... If you need my assistance you can send me your data via a private message to proceed with a timely verification. I am available. Good day.